Shipping policy
Shipping Policy
Last Updated: September 14, 2026
Thank you for shopping with Kingly Designs!
Many of our products are created especially for you after your order is placed. Please review the information below regarding production, shipping, tracking, and delivery.
Processing & Production
Many Kingly Designs products are made to order through our production and fulfillment partners.
Most print-on-demand orders are generally produced within approximately 2–7 business days before shipping.
Production times are estimates and may vary based on:
• Product availability
• Order size
• Production location
• Quality-control requirements
• Seasonal demand
• Holidays
• Unexpected production delays
Production time is separate from shipping/transit time.
Shipping & Delivery
After production is complete, your order will be transferred to the applicable shipping carrier.
Shipping times vary depending on the product, destination, fulfillment location, shipping method, and carrier.
Estimated delivery dates provided during checkout or through tracking are estimates and are not guaranteed.
We recommend ordering holiday, birthday, event, and gift merchandise well in advance of the date it is needed.
Multiple Packages
Because Kingly Designs works with fulfillment partners and different products may be produced at different facilities, items from the same order may occasionally arrive in separate packages.
Receiving one package does not necessarily mean the remainder of your order is missing.
When applicable, separate tracking information may be provided for individual shipments.
Shipping Charges
Shipping costs are calculated according to the products in your order, fulfillment location, destination, shipping method, and other applicable factors.
Available shipping options and charges will be displayed during checkout when applicable.
Tracking
When tracking is available, tracking information will be provided after your order ships.
Please allow time for the carrier to scan and update tracking information after the shipping label is created.
Address Accuracy
Customers are responsible for entering a complete and accurate shipping address during checkout.
Please carefully verify:
• Recipient name
• Street address
• Apartment, suite, or unit number
• City
• State or province
• Postal/ZIP code
• Country
• Required contact information
If you notice an address error after placing your order, contact kinglydesigns1@gmail.com immediately.
We will attempt to update the address when possible, but address changes cannot be guaranteed once an order has entered production or shipping preparation.
Additional costs resulting from an incorrect customer-provided address may be the customer's responsibility to the extent permitted by applicable law.
Delivery Delays
Shipping carriers and fulfillment providers may occasionally experience delays outside our direct control.
Possible causes include:
• Severe weather
• Holidays and peak shopping periods
• Carrier disruptions
• Customs processing
• Transportation disruptions
• Product availability
• Unexpected production delays
If we become aware of a material delay affecting your order, we will make reasonable efforts to provide updated information.
Lost Packages
If tracking indicates that your package may have been lost in transit, please contact:
Include your name, order number, and tracking information.
We will investigate the issue with the applicable fulfillment provider or carrier and provide an appropriate resolution when the shipment qualifies as lost under the applicable policies.
Packages Marked Delivered
If tracking shows your package as delivered but you cannot locate it, please first:
• Check around the delivery location
• Check with household members
• Check with neighbors when appropriate
• Check parcel lockers or mailrooms
• Contact the shipping carrier when appropriate
If you still cannot locate the package, contact kinglydesigns1@gmail.com and include your order number.
We will assist in reviewing the available tracking information and determining what options may be available.
International Shipping
International shipping availability varies by product and destination.
International orders may experience longer delivery times due to customs processing and international carrier networks.
Where applicable, customers may be responsible for import duties, taxes, customs charges, or other fees imposed by the destination country unless checkout expressly states that those charges have been collected.
Kingly Designs does not control customs-processing times.
Holiday & Event Orders
Production and carrier networks experience increased volume during major holidays.
Please order seasonal products and merchandise needed for a specific event as early as possible.
Unless expressly stated otherwise, estimated delivery dates are not guaranteed arrival dates.
Kingly Designs cannot guarantee that an order will arrive before a particular holiday, birthday, vacation, game, church event, or other date.
Questions About Shipping
For assistance with an existing order, contact:
Kingly Designs
Email: kinglydesigns1@gmail.com
Please include your order number in your message so we can assist you as quickly as possible.