Return & Refund Policy

Thank you for shopping with Kingly Designs!

Many of our products are created especially for you after your order is placed. Because our merchandise is printed on demand and made to order, we generally do not accept returns or exchanges for buyer's remorse, incorrect size or color selections, or changes of mind.

We want you to be happy with your purchase, however, and we're here to help when something isn't right.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive an incorrect item due to a production error, please contact us within 30 days of delivery.

Email us at kinglydesigns1@gmail.com and include:

• Your name
• Your order number
• A brief description of the problem
• Clear photos showing the item and the issue
• Photos of the packaging or shipping label when relevant

We may request additional photos or information to help us verify the issue with our fulfillment partner.

If your claim is approved, we will provide an appropriate resolution, which may include a replacement or refund at no additional cost to you.

In most cases involving a verified damaged or defective product, you will not need to return the original item.

Sizing & Color Selection

Because our apparel and other products are made specifically for each order, we cannot offer returns, refunds, or exchanges when the incorrect size or color was selected by the customer.

Please review the product's size chart carefully before ordering.

Product colors may also appear slightly different depending on your device or screen settings.

If you receive a size or product different from what you ordered, please contact us within 30 days of delivery.

Personalized & Custom Products

Personalized and customized products are made specifically for you and are final sale, except when there is a verified production error, defect, or damage.

Please carefully review all names, dates, spelling, numbers, colors, and other personalization information before submitting your order.

Kingly Designs cannot provide a replacement or refund for errors in personalization information submitted by the customer.

If we make an error when creating your personalized item, please contact us within 30 days of delivery so we can make it right.

Order Changes & Cancellations

Orders may enter production shortly after they are placed.

If you need to request a cancellation or change, email kinglydesigns1@gmail.com as soon as possible.

We will make every reasonable effort to accommodate your request; however, once an order has entered production, we cannot guarantee that it can be changed or canceled.

Lost Packages

If your package appears to be lost in transit, please contact kinglydesigns1@gmail.com as soon as possible so we can investigate the shipment with our fulfillment partner.

If an order is confirmed as lost in transit and qualifies for replacement or refund under our fulfillment partner's policies, we will work with you to provide an appropriate resolution.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Kingly Designs is not responsible for orders that cannot be delivered because an incorrect or incomplete shipping address was provided by the customer.

If you notice an address error after placing your order, contact us immediately. We will attempt to updat